We are evolving our loyalty app to better serve you.

From March 29, simply update your ISMAYA app and log into your account to begin enjoying the new experience and reaping the new benefits.

From March March 19 to March 28, 2021, the app will be undergoing the necessary transformation, which will render the app inaccessible. 

Please do not worry. During this period, you can still collect your points by capturing your receipt(s), send them with your membership email address or member ID to our WhatsApp +62 818-994-343, so we can record your transactions into your account.

Thank you for your understanding. We are grateful for your loyalty, your continued patronage and support. 

1. Discount 15% for Basic and Silver Members, 20% for Gold and Black Members

T&C:
Valid for Friday – Sunday check in, long weekend and public holidays.
Black out date: December 31, 2020.
Rates are subject to 10% service charge and 11% government tax.
Not applicable for group bookings (10 rooms and above).
Automatic upgrade to Premier Room for Black Member.

2. Discount 20% at F&B outlets and SPA
T&C:
Valid every day, excluded public holidays.
Not including alcoholic drinks.
Blackout dates apply (Christmas, New Year, Chinese New Year, Valentine’s day and Eid al-Fitr).
Not Valid for Set menu, business lunch, All You Can Eat Dimsum and Hampers.
Valid every day of the week including Public Holidays, exclude when the SPA is closed during special events.
Not Valid for Retail Products.
Advance reservation is required.
Cannot be combined with other promotion.