Careers Detail

Providing excellent wait service to ensure satisfaction
Taking customer orders and delivering food and beverages
Making menu recommendations, answering questions and sharing additional information with restaurant patrons
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Stock control of cutleries, plates and servis amenities, stock take of hardware. Maintain table decor and stock take.

Proven work experience as a Waiter or Waitress
Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
Basic math skills
Attentiveness and patience for customers
Excellent presentation skills
Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
Active listening and effective communication skills
Team spirit
Flexibility to work in shifts
High school diploma; food safety training is a plus

FLOOR CAPTAIN - LIFESTYLE (SURABAYA)